Shipping Information

At Nooz Skin, we are proud to offer FREE shipping on all orders.

We know you’re excited to start your skin transformation, and we work hard to ensure your order reaches you as quickly and safely as possible.

Order Processing Times

  • Please allow 1–3 business days to process and dispatch your order.

  • An order is considered dispatched once it has been handed to our shipping carrier and is in transit to you.

  • During peak periods (such as holidays or promotions), processing may take up to 5 business days.

Estimated Shipping Times

Delivery times vary depending on your location.

🇺🇸 United States: 3–7 business days

Please note: during busy seasons, courier delays and customs checks (for international shipments) may extend delivery times beyond these estimates.

Order Changes & Accurate Shipping Details

It is the customer’s responsibility to ensure shipping details are correct at checkout.

  • If you notice an error, please email us at noozofficialz@gmail.com within 24 hours of placing your order.

  • After 24 hours, we cannot guarantee address changes as your order may already be processing.

  • Incomplete or incorrect addresses may lead to cancellation or delayed shipping.

Delayed Delivery

We do our best to ensure timely delivery, but please understand that some delays are outside of our control, including:

  • Courier issues or transportation disruptions

  • Severe weather conditions

  • Customs processing or address verification

If your order is delayed, we’ll do our best to keep you updated and work with the courier to get your package to you as soon as possible.

Lost or Stolen Packages

Once your package has been handed to our courier, responsibility for delivery passes to them.

  • If your package is marked as delivered but you did not receive it, please first check with neighbors, your local post office, or the courier.

  • If the package cannot be located, contact both the courier and our support team at noozofficialz@gmail.com for assistance.

  • While Nooz Skin is not liable for lost or stolen packages, we will do our best to help resolve the issue and may offer a replacement in certain cases.

Policy Changes

Nooz Skin reserves the right to update this Shipping Policy at any time without prior notice. By purchasing from us, you agree to the terms of this policy.

For any questions about shipping, please contact us at noozofficialz@gmail.com.